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Core Return Guidelines

To ensure you receive your full core refund, please read and follow the guidelines below. 

All cores must be shipped prepaid with a completed Core Refund Form

diesel core turbochargers packaged for shipping

Core Return Guidelines​​

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Timely Returns

  • Cores must be returned within 30 days from date of invoice

  • Cores returned outside this window may result in partial or no core credit

 

Core Conditions: 

 

To qualify for a refund, the returned core must: 

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  • Be the same make, model and OEM part number as the purchased turbocharger.  Aftermarket cores must be pre-approved before being considered for refund

  • Be complete and intact, including all housings, wheels, and actuators (if applicable)

  • Be in rebuildable condition.  No cracks, fire or water damage, severe corrosion, broken or missing housings, damaged or stripped threads, broken studs, aftermarket modifications, or damage or deformities caused by improper removal

  • Not have been previously disassembled or tampered with

  • Be properly drained of oil and fluids before shipment

 

Packaging and Shipping Your Core

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  • Customers are responsible for all shipping costs.  Collect shipments will not be accepted

  • Use sturdy packaging with sufficient padding to prevent damage during shipping.  Improperly packaged cores may result in partial or no refunds

  • Clearly mark the package as “CORE RETURN” and include our Core Return Form

  • Cores should be shipped to:

Revolution Turbochargers

Bay 4, 10602 79 Ave

Clairmont, AB  T8X 5G9

 

Inspection and Credit Processing

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  • Upon receipt, cores will be inspected to verify condition and refund eligibility

  • Refunds are typically processed within 10 business days of inspection

  • Refunds will be applied as a Credit on Account

  • If the core received does not meet our requirements, we may:

    • Approve a partial credit based on the condition of the core, or,

    • Reject the core as a “Run to Destruction” unit.  Rejected cores can be returned upon request, at the customers expense

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